Frequently asked questions

We focus on three signature finishes: non-woven (a breathable, paste-the-wall classic), textured (embossed, dimensional and tactile) and peel & stick (self-adhesive and renter-friendly). Each is designed to transform a space in a slightly different way.

Non-woven is a durable polyester-and-cellulose based wallpaper that you apply using the paste-the-wall method. It is breathable, hangs seam-to-seam with a clean matte finish, and is designed to strip away dry when you are ready for a change, making it one of the most forgiving wallpapers to live with.

Textured wallpaper has an embossed or surface-relief finish that adds real depth and tactility to a wall. Light moves across it differently through the day, giving it a richer, more premium presence than a flat print.

Peel & stick is self-adhesive and repositionable, with no paste and no specialist tools. It is designed to remove cleanly without damaging the wall, which makes it ideal for rentals, apartments and anyone who likes to change their mind.

As a guide: choose peel & stick if you rent or want flexibility; non-woven for a long-term, hard-wearing finish on smooth walls; and textured when you want the wall to feel as good as it looks. Still unsure? Order a sample or get in touch and we’ll help you decide.

Our wallpapers are made to live with everyday life. Most marks lift with a soft, slightly damp cloth. Avoid harsh chemicals and abrasive scrubbing, and be gentler with textured finishes to protect the relief.

We work hard to represent every design accurately, but screens, lighting and devices all shift colour. Slight variation between batches is also a natural characteristic of wallpaper. For anything colour-critical, we strongly recommend ordering a sample first.

Yes. All Fiorawall wallpaper is PVC-free, in every finish: non-woven, pre-pasted and peel & stick.

Yes. For bathrooms and kitchens we recommend peel & stick, which works well in these rooms. Keep it out of direct water, such as inside a shower or right behind a sink, and keep the room well ventilated.

Peel & stick has a self-adhesive back: you peel off the liner and press it onto a smooth wall, with no paste or water, and you can reposition it while you hang it. It suits renters and quick updates. Paste the wall (our non-woven finish) is hung by rolling paste onto the wall and placing the dry wallpaper on it. It gives a long-lasting, seamless finish on smooth walls and strips away dry when you redecorate.

Yes, and we recommend it. A sample lets you see the true colour, finish and texture in your own room, under your own light, before committing to a full order.

A wall changes a room more than almost anything else, and colour behaves very differently across daylight, lamplight and screens. Seeing the real material in place removes the guesswork.

It will be very close, but slight variation between print runs and batches is normal and not a defect. If an exact match matters for your project, order all the wallpaper you need at the same time, from the same batch.

Browse the collections, choose your finish and size, add to your cart and check out. You’ll receive an email confirmation once your order is placed.

We accept the payment options shown at checkout, processed securely by trusted third-party providers. We do not store full card details on our own systems.

Prices are displayed in the currency shown at checkout. Any applicable taxes, shipping or duties will be shown before you complete your order.

Contact us as soon as possible at admin@fiorawall.com and we’ll do our best to help. Please note that custom and made-to-order items cannot be changed or cancelled once production has started.

Yes. You’ll get an email confirming your order, and a further update when it is dispatched.

Wallpaper and murals are made to measure and priced per square foot or per square metre, depending on your market. Each product page shows the rate and the total price for the size you enter. Posters, canvas prints and wallpaper rolls have a fixed price per item.

Yes. Many of our products can be produced to your specific dimensions, and we create custom murals for statement walls in homes and commercial spaces.

You’ll confirm your specifications during the order process, and our team may follow up to confirm dimensions or request your artwork files before production begins.

High-resolution files produce the best results on a large wall. Once we know your project, we’ll advise on the ideal format and resolution.

Custom and made-to-order pieces take longer than standard products because they are produced specifically for you. An estimated timeline is provided when you order.

Because they are made to your specification, custom items can’t be returned for a change of mind. You can change or cancel them free of charge until production starts, and damaged, faulty or misprinted items are always put right. Please confirm all details carefully before approving.

Measure the width and height of each wall, and allow extra for the pattern repeat and trimming. If you’re unsure, we recommend a professional measure, and ordering a little more than the bare minimum.

It’s the vertical distance before a design repeats itself. Patterns need to line up across strips, so a larger repeat usually means a little more wallpaper is needed to match it cleanly.

Yes. We recommend ordering a little spare for pattern matching, trimming and any future repairs. Crucially, order everything together so it all comes from the same batch.

Absolutely. Send your wall dimensions to admin@fiorawall.com and we’ll help you estimate what you need.

Measure the width at the top, middle and bottom of the wall, and the height on the left, in the middle and on the right, then use the largest width and the largest height. Measure the whole area you want covered and don’t subtract doors or windows: the extra helps with trimming. Our wall measuring tool turns your numbers into the size to order.

We ship to customers in multiple countries around the world. Available destinations are confirmed at checkout.

Production takes 1 to 2 business days. Delivery, from the moment you order to your door, takes 2 to 5 business days in every market, including India. Custom items can take longer, and courier handling or customs can occasionally add a little time.

Yes, we ship internationally. Depending on the destination, customs duties, taxes or import charges may apply and are the responsibility of the recipient.

Yes. Once your order is dispatched, you’ll receive tracking details by email so you can follow it to your door.

Please inspect your order on arrival. If anything is damaged or missing, contact us promptly with your order number and photos, before installing, so we can resolve it quickly.

Wallpaper rolls, posters and canvas prints can be returned unused within 30 days of delivery. Made-to-measure products, such as wall murals and wallpaper sized to your wall, are printed for you and can’t be returned for a change of mind. If anything arrives damaged, faulty or not as described, we’ll reprint, replace or refund it. Full details are in our Returns & Refunds Policy.

Yes, if it’s a standard-size product such as a wallpaper roll: return it unused, uncut and in its original packaging within 30 days of delivery. Wallpaper and murals made to your measurements can’t be returned for a change of mind.

Approved refunds are issued to your original payment method after we’ve assessed the returned item or claim. Processing times can vary depending on your payment provider.

Get in touch with your order number as soon as you notice, and we’ll sort out the shortfall as a priority.

We supply the wallpaper; installation is carried out by you or your installer. For larger or patterned projects, we recommend a professional for the best finish.

Non-woven uses the paste-the-wall method: paste is applied to the wall, then the dry wallpaper is hung directly onto it, butting strips seam-to-seam. Always follow the instructions provided with your order.

Peel back the backing, position the panel from the top, and smooth downward and outward to remove air. It’s repositionable while you work, so you can lift and realign as needed.

Only basic tools: a smoothing tool, sharp blade, level and measuring tape will cover most installations. Instructions are included with your order.

Walls should be clean, dry, sound, and smooth or lightly textured (Premium and peel & stick need a smooth wall). Imperfections in the surface can show through, especially with smoother finishes, so good preparation makes a real difference.

Premium Pre-Pasted works on smooth or lightly textured walls; Premium and peel & stick need a smooth wall. Heavily textured or uneven walls aren’t suitable as they are: adhesion and the final look suffer, so skim the wall smooth before installing.

Gently wipe with a soft, slightly damp cloth. Avoid harsh chemicals, soaking and abrasive scrubbing, and take extra care with textured finishes so you don’t flatten the relief.

With correct installation and gentle care, our wallpapers are made to look considered for years. That durability is exactly why we work with experienced manufacturing partners.

Non-woven is designed to strip away dry in full panels, and peel & stick lifts off cleanly. Both are far less effort than traditional wallpaper.

Peel & stick is engineered to remove without residue or wall damage when taken off correctly. As with any wall covering, results also depend on the condition and paint of the wall underneath.

It is repositionable while you’re installing, but it isn’t designed to be fully removed and reapplied to a new wall later.

Yes. We regularly support designers, architects and stylists on residential and commercial projects. Reach out to discuss trade enquiries.

Please contact our team at admin@fiorawall.com to discuss trade access and project-based requirements.

For consistency, all wallpaper for a project should be ordered together. For larger specifications, talk to us in advance so we can plan supply around your timeline.

Yes. Made-to-measure sizing and custom finishes are available for project work. Share the brief and we’ll advise on options.

An account is optional. It simply makes it easier to track orders and save your preferences for next time.

Email us any time at admin@fiorawall.com, or use the contact page. We’re happy to help with anything from styling advice to order support.

We aim to reply within two business days, often sooner. Trade and custom enquiries can occasionally take a little longer.